Terms of Service

These Terms of Service (“Terms”) are an agreement between you and IdeasCol, LLC, a limited liability company organized in Delaware, United States (“Groveback”, “we”, “us”). They govern your use of the Groveback platform, dashboard, API, CLI, MCP server, documentation and websites (the “Service”).

By creating an account, clicking to accept, or using the Service, you agree to these Terms, our Privacy Policy and, when you store personal data in the Service, our Data Processing Addendum, which is part of these Terms. If you accept on behalf of a company or other organization, you confirm that you can bind it, and “you” means that organization.

1. The Service

Groveback is a backend-as-a-service over MongoDB: authentication, a data API with policy-based authorization, file storage, functions and custom endpoints, realtime, vector search, knowledge bases, an AI assistant, a dashboard and an MCP server for AI agents. Features may change over time. Features marked as beta or preview are offered as they are, may change or be removed, and are excluded from any commitment in these Terms about availability.

The Groveback source code that we publish under an open-source license is governed by that license. These Terms govern the hosted Service we operate.

2. Your account

• You must be at least 18 years old and able to enter into a binding contract.
• Give us accurate information and keep it up to date.
• Keep your password, API keys, project tokens and MCP keys secret. You are responsible for everything done with your account and keys. Tell us right away at jairof@ideascol.com if you suspect unauthorized access.
• Workspace owners decide who joins their workspace and what each member can do, and are responsible for their members’ use of the Service.

3. Plans, fees and payment

• Free plan. Some plans are free and subject to the usage limits shown on our website and in the dashboard. We may change free plan limits with reasonable notice.
• Paid plans. Paid plans are billed in advance through Stripe, in the currency shown at checkout, and renew automatically for the same period until you cancel. You can cancel at any time in the dashboard; the cancellation takes effect at the end of the current period.
• Taxes. Prices do not include taxes unless stated. You are responsible for applicable taxes other than those on our income.
• Price changes. We will tell you at least 30 days before a price change applies to your plan. If you do not agree, you can cancel before it takes effect.
• Refunds. Fees already paid are not refundable, except where the law or these Terms say otherwise.
• Non-payment. If a payment fails and is not fixed after we notify you, we may downgrade or suspend the workspace.

4. Your content and Customer Data

“Customer Data” means the data, files, code, schemas, policies, functions and other content you or your end users put into the Service.

• You own it. You keep all rights to your Customer Data. You give us a limited license to host, copy, process, transmit and display it only as needed to provide, secure and support the Service, and as our DPA describes.
• You are responsible for it. You confirm you have the rights and, where personal data is involved, the legal basis and the notices or authorizations required to put Customer Data in the Service and to have us process it. If your application collects personal data from its own users, you are the controller (responsable) of that data and must publish your own privacy policy.
• Your code. You are responsible for the functions, policies and configuration you write, and for how your applications behave. Policies decide who can read and write your data: review them carefully.
• Export and deletion. You can export or delete your Customer Data at any time while your account is active.

5. Acceptable use

You must not use the Service, or let anyone use it, to:

• break the law or infringe anyone’s rights, including intellectual property, privacy and data protection rights;
• store or distribute malware, phishing pages, child sexual abuse material, or content that incites violence or hatred;
• send spam or unsolicited messages, including through email or messaging integrations;
• mine cryptocurrency, run denial-of-service attacks, or use functions or storage for workloads unrelated to an application backend in order to get around plan limits;
• probe, scan or test the security of the Service or of other customers without our written permission (responsible disclosure to jairof@ideascol.com is welcome);
• access another customer’s data, escape the function sandbox, or circumvent limits, authentication or authorization;
• resell or sublicense the Service as a standalone hosting product without our written agreement;
• process special categories of personal data or data subject to sector rules (for example, health or payment card data) unless you have the safeguards the law requires and have told us beforehand.

We may remove content or suspend access that breaks this section, as described in section 9.

6. Third-party services and integrations

The Service lets you connect third-party services, such as GitHub, Vercel, email or messaging providers, or AI model providers with your own key. Your use of those services is governed by your agreement with them. We are not responsible for them, and when you connect one you instruct us to send it the data the integration needs.

7. AI features

The assistant, knowledge-base answers and the MCP server use AI models. AI output can be inaccurate, incomplete or unsuitable. Review it, and any change an agent proposes or makes, before relying on it. Actions an AI agent takes with your keys are your actions under these Terms. We do not use your Customer Data to train AI models.

8. Availability, support and changes

We work to keep the Service available and secure, but unless we have signed a separate service level agreement with you, the Service is provided without any guarantee of uptime. We may perform maintenance, and we may change or discontinue features. If we discontinue the Service as a whole, we will give you at least 60 days’ notice so you can export your data.

9. Suspension and termination

• By you. You can stop using the Service and delete your account at any time.
• By us. We may suspend or terminate your access immediately if you materially breach these Terms, if your use poses a security risk or may harm the Service, other customers or third parties, if we are required by law, or for non-payment as described in section 3. Where reasonable, we will tell you first and give you a chance to fix the problem.
• After termination. You will have 30 days to export your Customer Data, unless we terminated for a serious breach or the law prevents it. After that, we delete it as described in the DPA. Sections that by their nature should survive termination will survive, including 4, 10, 11, 12, 13 and 14.

10. Intellectual property and feedback

We and our licensors own the Service, the Groveback name and logo, and everything we provide except your Customer Data and code licensed to you under an open-source license. If you send us suggestions or feedback, we may use them without obligation to you.

11. Confidentiality

Each party will protect the other’s non-public information it receives through the Service with at least reasonable care, and use it only for the purposes of these Terms. This does not apply to information that is public, already known, independently developed or received lawfully from someone else, or that must be disclosed by law (with notice where allowed).

12. Disclaimer

To the extent the law allows, the Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including fitness for a particular purpose, merchantability and non-infringement. You are responsible for keeping your own backups of data you cannot afford to lose.

13. Limitation of liability

To the extent the law allows:

• Neither party is liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data, even if advised of the possibility.
• Each party’s total liability arising from these Terms is limited to the amount you paid us in the 12 months before the event giving rise to the claim, or 100 US dollars if greater.
• These limits do not apply to your payment obligations, to a party’s fraud, gross negligence or willful misconduct, or to anything that cannot be limited by law.

14. Indemnity

You will defend and indemnify Groveback against third-party claims arising from your Customer Data, your applications or your breach of section 5, and pay the resulting damages and reasonable costs, provided we notify you promptly and let you control the defense.

15. Consumers

If you use the Service as a consumer, nothing in these Terms limits the rights that consumer protection law gives you and that cannot be waived, including, where it applies, the rights under Colombia’s Law 1480 of 2011 (Consumer Statute).

16. Changes to these Terms

We may update these Terms. If a change is material, we will notify you by email or in the dashboard at least 30 days before it takes effect. If you keep using the Service after that date, you accept the new Terms; if you do not agree, you can close your account before then.

17. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of laws rules. Before going to court, the parties will try to resolve any dispute in good faith for 30 days after one of them notifies the other in writing. Disputes not resolved this way will be heard by the state and federal courts located in the State of Delaware, without prejudice to any mandatory right you have, as a consumer, to bring a claim where you live.

18. General

These Terms, with the documents they reference, are the entire agreement between us about the Service. If a provision is unenforceable, the rest remains in force. Failing to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in a merger, acquisition or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control. Notices to us go to jairof@ideascol.com; notices to you go to your account email.

Contact

IdeasCol, LLC · 131 Continental Dr, Suite 305, Newark, DE 19713, United States · jairof@ideascol.com